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Kenneth Goh

Cyber-Attacks Prove Disastrous Against Small and Medium Enterprises (SMEs)

A survey conducted recently revealed that 56% of Small and Medium Enterprises (SMEs) in Singapore came across a cyber-attack in the last 12 months.


Nearly half of all cyber-attacks are directed towards SMEs as they are greatly vulnerable. Simple employee mistakes, such as an email being sent to the wrong party or simply opening up a phishing email, could result in a breach of the company's network and eventually end in financial loss to the business.


Furthermore, SMEs are hurt the most from cyber-attacks. Personal and corporate information can be stolen and used inappropriately, which can severely disadvantage a business. They are likely to suffer from a reputational damage to their brand and also risk losing the business entirely due to a lack of resources needed to successfully navigate their way from such incidents.


Yet, a majority of SMEs are not aware of insurance options that are readily available to protect them from such cyber incidents.


The Cyber Security & Data Protection Insurance protects one against liabilities that arise from data protection laws, management of personal data, and the consequences of losing information. Insurers can help to cover you for direct first party losses, such as recovering lost or destroyed data and public relations expenses.


The Cyber Security & Data Protection Insurance generally provides cover for:

  • Crisis Management: round-the-clock access support to forensics, legal, and public relation experts as well as the personal contact numbers of Underwriters, Forensics, Legal, and PR service Providers.

  • Business Interruption: pays on behalf to the insured— the loss of business income and extra expenses incurred to maintain operation of the business as a result of the interruption.

  • First Party Cover: pays on behalf to the insured— Hacker Theft Loss, Network Extortion, as well as fees and expenses incurred by a Loss Adjustor.

  • Third Party Liability: pays on behalf to the insured— third party claims for compensation, regulator-imposed liabilities, investigation cost, Payment Card Industry Data Security Standard (PCI DSS) breach, consumer redress funds, as well as fines and penalties.

  • Additional Cover: provides Emergency Costs, Loss Mitigation Costs, Personal Public Relations Expenses, costs incurred to restore a Network Failure (note: only given by certain Insurers).

  • Worldwide Cover: policy coverage extends to worldwide territory and jurisdiction.

  • Full Retroactive Cover: taking care of the insured's cyber exposures entirely since the company's formation, excluding any known claims and circumstances (note: only given by certain Insurers).

  • Free Risk Management Services: Insurers will arrange for their expert panel to provide employees e-training on phishing, social engineering and data classification, Singapore PDPA compliance readiness consultation, and doing a business data breach scanner to identify if cyber criminals are actively trading your employees' stolen information (note: only given by certain Insurers).

Data is crucial to the success of businesses, which puts organizations at risk should they mismanage it. It is no longer a question of whether a cyber incident will happen, but a matter of when it will happen.


Take no chances and get protected today with Cyber Security & Data Protection Insurance!

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